Protecting Your Data, Your Devices, and Your Time
Security is not an add-on: it is built into our platform, our operations, and our culture.
From the moment a request is submitted, to device pick-up, repair, and delivery, every step is governed by processes that protect your information, ensure transparency, and guarantee a safe and reliable experience.
We handle personal data responsibly, in full compliance with the EU General Data Protection Regulation (GDPR) and with a strict data-minimization approach.
Entrusting your smartphone or computer requires confidence. The Pick&Fix service and laboratory workflows are designed with full traceability.
Computer Lab is building a controlled and trusted network, where every partner undergoes structured verification.
All payments are processed through certified payment providers compliant with international security standards.
Security is embedded through a security-by-design and defence-in-depth approach.
Security is not only prevention — it is also how we respond to concerns and issues.
Computer Lab is actively progressing toward certification under international security and trust standards
Information Security Management System (ISMS)
We are establishing a comprehensive security management system that governs people, processes, and technologies across our entire service chain.
Security, Availability, Processing Integrity, Confidentiality, Privacy
Adopting operational controls that meet the same standards used by global SaaS and technology providers.
Certification is not a marketing effort for us:
it is a structural commitment to reliability, trust, and best-in-class governance.
Computer Lab is building a modern, transparent, and secure ecosystem where users, technicians, and partners can operate with confidence.
We continuously improve quality, reliability, and operational security through thorough analysis of every report and feedback.
"You focus on your life — we take care of your technology, securely."
Our team is here to answer any questions you may have about our security practices and compliance standards.